2013 Vol. 5 (2)

An analysis of tourist motivation in choosing a medical tourism destination based on the case of Thailand

As medical tourism demand continues to record rapid growth it becomes essential for marketers to understand the behaviour of the tourists
practicing it. Given the absence of existing studies in Thailand’s medical tourism and destination choice behaviour of medical tourists, this paper
presents an analysis of tourists’ motivation in choosing Thailand as a medical tourism destination.

An analysis of tourist motivation in choosing a medical tourism destination based on the case of Thailand Read More »

An evaluation of the potential of culinary tourism in establishing a brand image for Hanoi, Vietnam

As destination branding evolves to become one of the most effective methods of differentiation, it will become evident that every
destination will require a brand image. However, the literature on this topic reveals limited observation on the conception of distinctive
destination branding strategy procedures. Conceptually based research is essential in order to discover how a destination brand can be
successfully build through the use of cuisine, especially in combination with special interest tourism such as culinary tourism.

An evaluation of the potential of culinary tourism in establishing a brand image for Hanoi, Vietnam Read More »

A critical analysis of how mass tourism affects the local community in Barcelona, Catalonia

The aim of this research paper is to critically analyse whether the mass tourism is affecting the local community from Barcelona, Catalonia.
The purpose of this paper is to confirm the advantages and disadvantages of tourism development, together with the economic benefits of
local community and whether the positive aspect of tourism growth outweighs the negative impacts of mass tourism.

A critical analysis of how mass tourism affects the local community in Barcelona, Catalonia Read More »

A critical analysis of tourist gaze impacts on destination image formation: a case study of under developed tourist destination Kelimutu Lake, Flores Island, Indonesia

This paper attempted to explore the impacts of tourist gaze on destination image formation through the case of under developed tourist
destination. Image is one of the most important factors that influences decision making process of tourists while choosing holiday’s destination.
The development of technology and social networking has brought countries nearer to each other, which eventually pushed the world towards
globalisation.

A critical analysis of tourist gaze impacts on destination image formation: a case study of under developed tourist destination Kelimutu Lake, Flores Island, Indonesia Read More »

An investigation of Chinese employees’ challenges in international communication and the important role of language – a case study of Missions hills, Hainan, China

Communication skills are an important element in the hospitality industry. Communication is closely related to psychology, sociology, and
mentality (Narula, 2006). Trends of communication vary to specific region or country. This paper looks at a discourse of several critical theories
that pinpoint the importance of languages in cross-culture communication and issues arising from adapting English as a second language in
China specifically. Mission Hills, Hainan practices a unique yet authentic culture and native communication channel.

An investigation of Chinese employees’ challenges in international communication and the important role of language – a case study of Missions hills, Hainan, China Read More »

Fostering empowerment in hospitality organisations: a case study of Marriott hotels in Switzerland

The aim of this research paper is to critically analyse the importance and effectiveness of empowerment in Marriott properties in
Switzerland. The author discovered a gap in the existing literature on empowerment in the Swiss hotel market and investigated the approach
hospitality organisations have towards empowerment.

Fostering empowerment in hospitality organisations: a case study of Marriott hotels in Switzerland Read More »