An analysis of customers’ satisfaction using the ServQual and Kano models in full-service airlines 2018 Vol. 10 (3) / Polina Ermolaeva An analysis of customers’ satisfaction using the ServQual and Kano models in full-service airlines Read More »
Investigating the impact of personal blogs on viewers’ buying behaviour as a growing online distribution marketing channel throughout different generations in case of YouTube 2018 Vol. 10 (3) / Polina Ermolaeva Investigating the impact of personal blogs on viewers’ buying behaviour as a growing online distribution marketing channel throughout different generations in case of YouTube Read More »
Mindfulness meditation as on the spot intervention among students of Swiss hospitality universities on first year internship placements 2018 Vol. 10 (3) / Polina Ermolaeva Mindfulness meditation as on the spot intervention among students of Swiss hospitality universities on first year internship placements Read More »
Culture and its impact on Emotional Labour & Exhaustion among Interns who studied at a Swiss Hospitality Management University: A Comparison Between European and Asian students 2018 Vol. 10 (3) / Polina Ermolaeva Culture and its impact on Emotional Labour & Exhaustion among Interns who studied at a Swiss Hospitality Management University: A Comparison Between European and Asian students Read More »
Perceptions of pop culture and its influence on the views of food and food choices 2018 Vol. 10 (3) / Polina Ermolaeva Perceptions of pop culture and its influence on the views of food and food choices Read More »
Do SMEs have a second chance? Building alliances with organizational ambidexterity: A case study of SMEs in Pest county, Hungary 2018 Vol. 10 (3) / Polina Ermolaeva Do SMEs have a second chance? Building alliances with organizational ambidexterity: A case study of SMEs in Pest county, Hungary Read More »