An investigation of procrastination behaviour patterns among hospitality students in Switzerland 2015 Vol. 7 (2) / stuadmin An investigation of procrastination behaviour patterns among hospitality students in Switzerland Read More »
To analyse the tourist’s experiences in order to build strong customer loyalty in the case of Biertan “Medieval Village” as a rural tourism destination in Romania. 2015 Vol. 7 (2) / stuadmin To analyse the tourist’s experiences in order to build strong customer loyalty in the case of Biertan “Medieval Village” as a rural tourism destination in Romania. Read More »
An investigation of the predictability of electronic word-of-mouth to positively influence the consumer buying decision to choosing Singapore Airlines. 2015 Vol. 7 (2) / stuadmin An investigation of the predictability of electronic word-of-mouth to positively influence the consumer buying decision to choosing Singapore Airlines. Read More »
Critical elements of front line service quality training that drive customer satisfaction: A case study of Hotel des Trois Couronnes in Vevey, Switzerland. 2015 Vol. 7 (2) / stuadmin Critical elements of front line service quality training that drive customer satisfaction: A case study of Hotel des Trois Couronnes in Vevey, Switzerland. Read More »
The Relationship between Customer Experience and Customer Retention in Ecotourism: A case study of Hong Kong 2015 Vol. 7 (2) / stuadmin The Relationship between Customer Experience and Customer Retention in Ecotourism: A case study of Hong Kong Read More »
Working in a traditional club: a London club case study 2015 Vol. 7 (2) / stuadmin Working in a traditional club: a London club case study Read More »
How does behavior and motivation differ between passionate and reclusive partisans in relation to Northern Ireland based supporters of English Premier League football? 2015 Vol. 7 (2) / stuadmin How does behavior and motivation differ between passionate and reclusive partisans in relation to Northern Ireland based supporters of English Premier League football? Read More »