2010 Vol. 2 (4)

The Impacts of Insurance Coverage on the Growth of Adventure Tourism in Australia

This paper probes into risk management and the impacts of insurance coverage issues on the growth of adventure tourism in Australia. Though risk lies at the heart of adventure tourism, many participants may not know much about the various types of insurance policies that exist and may indulge in adrenaline-based activities without having any expertise or the required level of health.

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Emotional Intelligence of Managers and the Motivation of Employees: Beefeater Restaurants

This paper investigates the effect the „emotional intelligence‟of managers in Beefeater (one of the biggest steakhouse chains in the UK) has on its employees‟ motivation. The main findings are that highly emotionally intelligent managers in Beefeater generate a higher team satisfaction.

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The Analysis of Success Factors in Promotional Strategies of Online Travel Intermediaries: Expedia

This paper investigates the success factors of the promotional strategies of online intermediaries and identifies the perceived advantages and disadvantages of Online Travel Agents. Using Expedia as an example, the author discovered how prices and other significant factors affected buying decisions and the growth of the company.

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A Local Perspective of the Environmental and Socio-Cultural Impact of Investment in the Hospitality Industry: The Case of Phuket Island, Thailand

This paper examines the perceptions of local people toward the development and increase of hospitality investments in Phuket Island, Thailand. In-depth semi structured interviews were carried out with ten managers or owners of hotels in Phuket

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